At HalcyonByTa, we understand that you may need to modify or cancel your
order. Please review our policy below:
-
Order Modifications: Changes to size, color, stitching, or other
specifications can be requested within 36 hours of placing your order,
provided production allows.
-
Order Cancellations: Cancellation requests must be submitted within 24
hours of placing your order, before production begins.
-
Cancellation Fee: A 20% cancellation fee may apply to standard
products that have already been completed but not yet shipped.
-
Custom Orders: Made-to-order, customized, and personalized products
cannot be canceled or refunded once production has started, except in
cases of defects, errors on our part, or where required by law.
-
Shipped Orders: Orders that have already been shipped cannot be
canceled.
To request changes or cancellations, please contact us as soon as possible.
Email: [Your support email]
We will respond as quickly as possible, typically within 24 hours.
Thank you for choosing HalcyonByTa!