Terms of service

Welcome to HalcyonByTa (HALCY). By accessing our website or purchasing our products, you agree to the following Terms & Conditions.

1. Products & Information

HALCY specializes in handcrafted leather watch straps and accessories, including standard and bespoke products.

We strive to provide accurate product descriptions, specifications, and images. However, natural variations in leather color, texture, and grain may result in slight differences from the images displayed on our website. Such natural variations do not necessarily indicate a manufacturing defect.

2. Orders & Payments

  • Customers are responsible for providing accurate order details, measurements, and customization requirements.

  • Product prices, shipping fees, and applicable charges will be displayed before checkout.

  • Orders are confirmed upon successful payment.

  • HALCY may contact customers to verify or clarify order details before production begins.

3. Bespoke & Custom Orders

Custom-made products are crafted according to the specifications and preferences provided by each customer.

Order modifications may be requested within 36 hours of placing an order, depending on production progress. Cancellation requests must be submitted within 24 hours of placing an order and before production begins.

Please refer to our Order Modification & Cancellation Policy for further details.

4. Shipping & Delivery

Production and delivery times vary depending on the product, destination, and shipping method.

HALCY will assist customers if delivery delays occur. However, shipping times may be affected by customs clearance, weather conditions, or circumstances beyond our reasonable control.

For more information, please refer to our Shipping & Delivery Policy.

5. Returns & Refunds

Returns, exchanges, repairs, and refunds are handled in accordance with our Return & Refund Policy.

Nothing in these terms limits customers' mandatory rights under applicable law.

6. Website Use & Intellectual Property

Customers must not use our website for fraudulent, unlawful, or disruptive activities.

All content, images, designs, and other materials owned by HALCY or its licensors are protected by applicable intellectual property laws. Reproduction or commercial use requires permission from the relevant rights holder, except where permitted by law.

7. Responsibility & Limitations

HALCY is committed to reviewing and resolving issues caused by manufacturing defects or errors on our part.

To the extent permitted by law, HALCY is not responsible for damage resulting from improper use, inadequate care, or circumstances beyond our reasonable control.

8. Changes to These Terms

HALCY may update these Terms & Conditions to reflect changes in our services or applicable legal requirements.

The latest version will be published on our website with its effective date. Changes will not affect customers' existing rights protected by applicable law.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: [To be added]

Address: [To be added]

Last Updated: [To be added]