Shipping policy
At HalcyonByTa, all our handcrafted leather products are made and shipped from Vietnam to customers worldwide.
1. Order Processing Time
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Ready-to-ship items: Orders are typically processed within 1–3 business days.
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Made-to-order items: Production usually takes 3–7 business days, depending on the design and customization requirements.
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Processing times may be extended during peak seasons or holidays.
2. International Shipping
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We offer worldwide shipping through reliable international carriers.
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Estimated delivery time: 5–14 business days after dispatch, depending on the destination and shipping method.
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Shipping costs are calculated at checkout based on your delivery address.
3. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation with a tracking number to monitor your shipment.
4. Customs Duties & Taxes
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Customers are responsible for any applicable import duties, VAT, or customs fees charged by their country, unless otherwise stated.
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HalcyonByTa is not responsible for delays caused by customs clearance or circumstances beyond our control.
5. Shipping Address & Delivery Issues
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Please ensure your shipping address is complete and accurate before placing an order.
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If a package is lost or delivered incorrectly due to an error on our part, HalcyonByTa will assist in resolving the issue.
6. Contact Us
For any shipping or delivery inquiries, please contact us:
Email: [To be added]
Address: [To be added]
Thank you for choosing HalcyonByTa.