Privacy policy

At HalcyonByTa (HALCY), we respect your privacy and are committed to protecting your personal information when you visit our website or use our services.

1. Information We Collect

When you visit our website, place an order, or contact HALCY, we may collect:

  • Name, email address, phone number, and shipping address.

  • Order details, customization preferences, and purchase history.

  • Technical information such as IP address, browser type, and website activity.

  • Transaction details necessary to confirm and process orders.

Sensitive payment information is handled by payment service providers. HALCY does not directly store customers' complete payment card details.

2. How We Use Your Information

We use personal information to:

  • Confirm, process, and deliver orders.

  • Provide customer support and after-sales assistance.

  • Improve our products and website experience.

  • Send product updates or promotional offers where permitted.

  • Prevent fraud and comply with applicable legal obligations.

3. Data Protection

HALCY implements appropriate technical and organizational measures to help protect personal information against unauthorized access, use, alteration, or disclosure.

We do not sell customers' personal information to third parties.

However, no method of online transmission or electronic storage can guarantee absolute security.

4. Sharing Your Information

To operate our website and provide our services, we may share necessary information with:

  • Payment processors.

  • Shipping and delivery partners.

  • Website hosting, maintenance, and customer support providers.

  • Authorized authorities when required by law.

Information is shared only as necessary for legitimate purposes and in accordance with applicable legal requirements.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support shopping functions, remember customer preferences, and analyze website performance.

Certain cookies may be used for analytics or advertising purposes where permitted by law and with any required consent.

You can manage cookies through your browser settings or available privacy controls on our website.

6. Data Retention

We retain personal information for as long as necessary to process orders, provide customer support, resolve disputes, and meet legal obligations.

When the information is no longer required, it will be deleted, anonymized, or otherwise handled in accordance with applicable laws.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access and correct your personal information.

  • Request deletion or restriction of data processing.

  • Withdraw consent where processing is based on consent.

  • Unsubscribe from promotional communications.

  • Exercise other privacy rights provided by applicable law.

Please contact HALCY if you wish to exercise your rights regarding personal information.

8. Policy Updates

HALCY may update this Privacy Policy to reflect changes in business operations, technology, or legal requirements.

The latest version will be published on our website with its effective date.

9. Contact Us

For privacy-related questions or requests, please contact:

Email: [To be added]

Address: [To be added]

Last Updated: [To be added]